Our Professional Staff

At Carolina Hearing Services we pride ourselves on developing long-term relationships with our patients. Because Hearing Care is Health Care. Meet our Professionals:

Dr. Abby Connell, AuD

Dr. Abby Connell, AuD
Audiologist

Dr. Abby Connell has been improving the lives of the hearing impaired for the past 17 years. She has extensive experience with adult and pediatric audiologic evaluations, hearing aid fitting and service, tinnitus evaluations and treatment, and cochlear implant candidacy evaluations and programming. She received her Doctorate in Audiology from A.T. Still University and Arizona School of Health Sciences. Dr. Connell received her Masters and Bachelors of Science at the University of Georgia. When she is not helping people hear the world again, Dr. Connell is a busy wife and mother of two sons.
Dr. Jennifer Esse, AuD

Dr. Jennifer Esse, AuD
Audiologist

Dr. Esse has been in practice for 20 years, with extensive experience and expertise in pediatric and educational audiology, adult and geriatric audiology, tinnitus evaluation, industrial audiology, and hearing aid evaluations, fitting and service. Dr. Esse received her Doctor of Audiology degree from the University of Florida. She holds a Master of Arts Degree in Audiology from the State University of New York (SUNY) at Buffalo, and a Bachelor of Arts from McGill University in Montreal, Canada. Dr. Esse originally hails from Canada (Barrie, Ontario), but now calls Charleston home.

Ron Riessen, HIS

Ron Riessen, HIS
Hearing Instrument Specialist

Ron Riessen is a licensed Hearing Aid Specialist. He is knowledgeable in the latest hearing aid technology and experienced helping people achieve healthy hearing. He sees patients in our Greenville office location.
Latonia Bennett

Latonia Bennett
Patient Care Coordinator

Latonia Venice Bennett was born January 8, 1978, in Charleston SC. She graduated from St. Andrews High School in 1997 and the Academy of Cosmetology in 2000. She is the mother of two amazing children, Zhana (19) and Terry Jr. (12).
Latonia thrives on interacting with people and has a passion for helping them in any way possible, thus making customer service her drive-in life. In 2000, Latonia moved to Charlotte, North Carolina where she spent ten years in banking. Wanting to further her education, Latonia attended Kaplan College and received her diploma in medical billing in 2013 after which she moved into medical billing and customer service for hospital systems across the entire Southeast. She excelled in this role and quickly promoted to the Lead position where she was able to train and develop her employees to excel in their customer service roles.

In 2017 Latonia found the love of her life and returned to SC where she now provides her rock star customer service for every patient at Carolina Hearing Services.

When she is not improving the lives of the hearing impaired, Latonia loves family time, walks in the park, traveling with her fiancé, reading and talking to people. Latonia is currently running for the Miss Charleston Plus Size 2018.
 

Vicki DiPrete

Vicki DiPrete
Patient Care Coordinator

Vicki DiPrete worked with special needs children at a young age and found it so rewarding that she knew her path was going to be working with people and helping them in any way that she could. Now that she is a Patient Care Coordinator she is able to do just that. Vicki is a people person, who loves meeting new people. Being a Patient Care Coordinator, she gets to enjoy the best of both worlds.

She recently married her best friend Ken and is the mother of two great kids; Tommy and Kelly. In her spare time, she loves to enjoy the outdoors, swimming, grilling, and hanging out with friends. She also enjoys a good movie day!

Diane Porter

Diane Porter
Patient Care Coordinator

As a result of my interest in helping people, I began in the field of audiology. This led to making a positive difference in people's everyday lives. Therefore, serving 18 years as a Patient Care Coordinator in the hearing industry has been a rewarding experience. At the end of the day, a smiling face, due to better hearing, makes it all worthwhile. Originally from Ohio, I am now enjoying the sun, the beach and the outdoors! My true passion is my family.

Remember, we must hear well to appreciate all the good things in life! 
 

Krystal Salter

Krystal Salter
Patient Care Coordinator

Krystal Salter was born June 15, 1990, in Asbury Park, NJ. She graduated from Irmo High School in 2008. She is the aunt of a STEM superstar Saree (8) and the godmother of one Kaelyn (1) Lee.

Krystal has been in customer service for over 10 years and loves helping people. She is a part of the Deaf/ Hard of Hearing community and at the age of 19, she was diagnosed with Meniors Disease. She studied at Gallaudet University and majored in Deaf Education. She has a passion for children and making sure places are accessible for people everywhere despite any disability.

In her free time, she loves giving back to the community with her sorority sisters and being the change, she wants to see in the world. Her passions include cooking, dancing, traveling and being with her friends. She's excited to be on the team!!!

Caitlin Walsh

Caitlin Walsh
Audiology Assistant

Caitlin Walsh is the Audiology Assistant in the Daniel Island office. Caitlin is originally from upstate New York and completed her Bachelor or Science degree in Speech and Language Pathology at Nazereth College in Rochester NY. In 2016 Caitlin and her husband decided that the long New York winters were just too much, so they packed up and moved to Charleston. 

Catilin is thrilled to start her career as an Audiology Assistant as she has a strong passion for helping people hear and communicate better in every situation. She believes there is nothing better than making an impact in someone’s life in such a strong way. Caitlin looks forward to continuing learning and growing in the audiology field as much as possible. 

Caitlin is also a new mom and has been loving the new season of life with her son. Caitlin and her family love exploring downtown, drinking coffee, and enjoying life by the ocean.